For UK dental practices
The notes are written by the time you take your gloves off.
Devono listens while you work. You say what you see, tooth by tooth, and a structured clinical record assembles itself on the screen beside the chair. You read it, you change anything that is wrong, and you sign it.
Your voice is recorded, never the patient’s. Nothing reaches the record until a registered dentist signs it.
What you said
“Upper right four, mesial-occlusal composite, margins intact. Lower right six has mild fissure staining, no cavitation, keep under review.”
What was charted
The evening shift
Nobody trained for eleven years to type up the day at nine at night.
Clinical notes get written twice: badly at the chair between patients, then properly hours later from memory. The second version is the one that has to stand up to a complaint, an audit or a claim, and it is written when the detail has already gone.
Written from memory
The shade, the margin, the exact surface. Recall at nine at night is not the same as the tooth in front of you at two in the afternoon.
Thin where it matters
The entries that matter most in a dispute are the ones most likely to be rushed: consent, what was discussed, what the patient was warned about.
Paid for in hours
Time after the last patient, every day, for the rest of a career. It does not appear in anyone’s costings and it is the first thing a clinician will tell you about.
How it works
Three things happen, in this order, every visit.
01
You speak
Press to talk on a handset that stays in the surgery. Say what you see in the words you already use. Devono understands tooth notation, surfaces, materials and the procedures a dental practice actually performs.
02
The board keeps up
A screen beside the chair shows the chart filling in as you go, with the tooth you just mentioned highlighted. If it heard you wrongly you see it immediately, not after the patient has left.
03
You sign it
Read the draft, correct anything that is wrong, and sign. Only a registered dentist can sign, and signing locks the note. Corrections afterwards are attributed addenda, never silent edits.
For the practice
Built for how a working day actually runs.
A single-chair practice and a six-site group need the same record and very different plumbing.
Every site, one standard
Sites, surgeries and clinicians are managed in one console. A record looks the same whichever chair it was captured in.
Codes suggested, never applied
NHS bands and private fee codes are proposed against what was recorded. Somebody chooses. Nothing is claimed on a suggestion.
Knows your words
A practice lexicon, and a personal one per clinician, so the materials and abbreviations you actually use are recognised rather than guessed at.
What is still missing
A live view of where the record falls short of the standard you work to, so gaps get closed while the patient is still in the chair.
The day after
Lab work, referrals, reviews and recalls come out of the same dictation and land on a list somebody owns, instead of on a sticky note.
Printed properly
Notes, referral letters and estimates print on your letterhead, formatted for the page rather than for a browser window.
Where the line is
Devono writes down your judgement. It does not have one.
Everything below is a deliberate limit, not a feature we have not built yet. Devono is a documentation aid and not a medical device, and these are the things that keep it one.
- It does not diagnose. It records the diagnosis you state. It will never tell you a lesion is caries, or that a tooth is failing.
- It does not recommend treatment. The plan is yours. Devono writes down the plan you dictate and nothing more.
- It does not calculate a dose. Drug names are captured exactly as spoken. If you did not say a strength, the field stays empty rather than being filled in with a usual adult dose.
- It does not sign anything. A note becomes a record when a registered dentist signs it, and only then. There is no automatic signing and no way to turn one on.
- It does not record the patient. Capture is the clinician’s voice, on a handset you hold. The patient is not recorded, which is a guarantee built into how the audio is captured rather than a setting somebody could change.
Security and data
Patient data, handled like patient data.
Devono is a standalone system of record, so the obligations sit with us as well as with you.
It stays in the UK and EU
Data is processed and stored in EU-West. Region is fixed when a practice is created, not left to an account default.
One practice cannot see another
Separation is enforced in the database itself, underneath the application, and a test suite that fails on any cross-practice access runs on every change.
Signing is a deliberate act
Signing requires a second step chosen by the practice, and only from a clinician whose registration has been verified by someone else.
A record you can account for
Who recorded what, who changed it, who signed it and when. Signed notes are immutable and corrections are attributed.
Your records stay yours
A practice keeps read and export access to its signed records even if its subscription lapses. Retaining them is a legal duty and is not a commercial lever.
Reviewed before anyone treats
A clinical safety case, a hazard log and a data protection impact assessment are part of the build, not a document produced afterwards.
Pricing
Priced per site, with the people who actually use it.
We are setting price points with our first practices rather than publishing a number that fits none of them. Here is how the billing works, so there are no surprises in it.
A monthly fee per site
Each site carries its own fee and its own included allowances, so a second surgery in the same building does not cost what a second practice does.
- Allowances scale with the number of sites
- Monthly, quarterly or yearly
Seats you are actually using
A seat is somebody who has signed in. An invitation nobody accepted is on the roster and is not charged for.
- A number of seats included per site
- Additional seats charged per person
Going over never cuts you off
Exceeding an allowance is reported and added to the next invoice. It does not stop dictation, charting or signing, ever.
- Top up in advance if you prefer
- Usage visible to you, not just to us
Questions
The things practices ask first.
Is the patient recorded?
No. Capture is the clinician's voice through a handset they hold. The patient is not recorded at any point, and that is a property of how the audio is captured rather than a setting somebody could change.
Does it replace our practice management software?
No. Devono is the clinical record: what was found, what was done and what was agreed. Appointments, billing and patient accounts stay where they are. Writing back into a practice management system is on the roadmap and is not available today.
What happens when it mishears something?
You see it while it happens, on the screen beside the chair, and you correct it before you sign. Nothing becomes a record until a dentist signs it, and anything the system was unsure about is marked as needing a clinician rather than quietly guessed at.
Who can sign a note?
A registered dentist whose registration has been verified by somebody other than themselves. Signing needs a second step that the practice configures. A signed note cannot be edited afterwards; corrections are added as attributed addenda with a reason.
Do we need special hardware?
A push-to-talk handset per surgery and a screen beside the chair. The screen can be an ordinary display or tablet. We will talk through what a given surgery needs before anybody buys anything.
What happens to our records if we leave?
They remain readable and exportable. A practice has a legal duty to retain its clinical records, so access to signed records is not something we withhold over a subscription.
Is Devono a medical device?
No. It records, structures and suggests codes for a clinician to review. It does not diagnose, recommend treatment or calculate doses, and it never signs on a clinician's behalf. Those limits are what keep it a documentation aid.
Next step
See it against a real day in your surgery.
Thirty minutes, with your own notation and the procedures you actually do. We will tell you plainly whether it fits the way your practice works.